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OHQ's records are enough evidence of a fee that is payable unless they are revealed to be incorrect. Consumer will use its practical endeavours to alert OHQ of any type of invoice disagreement within fourteen (14) days of invoice of a billing, following the procedure laid out in Section 15. If Customer disagreements an invoice, the billing must remain to be paid in a timely manner nevertheless OHQ will certainly credit or reimburse Client if it is later on fairly figured out by OHQ or according to the conflict resolution process detailed in Section 15 that the billing was wrong and the Client is entitled to a credit history or reimbursement.

Such revisions might consist of, without restriction, changes to the quantities of the Subscription Fees or Usage Costs for OHQ Paid Providers, changes to the use allocations included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such revision will certainly take effect after reasonable advancement composed notification is offered to Client (as an example, by being posted to the OHQ Web Site), other than that any type of such revision that affects a Selected Paid Solution will put on Client starting at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ gives notification of such alteration to Customer in accordance with Area 16.8.

If Customer does not end its use any affected Selected Paid Solution before the reliable day of such revision, Client will be considered to have accepted such revision relative to such Selected Paid Solution. (b) If a Prices Plan chosen by Customer is stopped, OHQ will supply Customer with reasonable development notice of no less than thirty (30) days and Consumer will be offered the option of selecting a brand-new Pricing Strategy from then-current pricing strategies supplied by OHQ.

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For avoidance of question, this paragraph does not apply to adjustments to the Catalog, which are addressed in Area 7 (virtual receptionist healthcare).1. Consumer represents that all details supplied by Customer and its callers to OHQ (consisting of, without restriction, all call information and details concerning Client's Charge card) is exact, updated and total at the time it is supplied to OHQ

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Consumer must whatsoever times follow all legislations, laws, requirements and codes appropriate about its use of OHQ Offerings and the Consumer's supply of its item and services to its callers. Consumer will certainly not use any type of OHQ Offerings to participate in, or to encourage or help others to engage in, any type of prohibited or deceitful tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Consumer will incur the applicable Subscription Fee for the new Paid Solution Term (the ""). The efficient day of such termination will certainly be either (i) the Requested Discontinuation Date, or should Client not state a Requested Discontinuation Day, (ii) the last day of the Final Paid Service Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will be maintained and the OHQ Offerings available to Customer until the last day of the Final Paid Solution Term (based on reinstatement costs under provision 10.3(e)) and the unused balance of the Prepaid Usage Credit score will certainly be preserved by OHQ for future use by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will certainly not be liable at all for answering telephone calls, taking or supplying messages, or executing any various other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may end Client's Account and Consumer's access to the Account.

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(e) Adhering to termination of any OHQ Providers, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence an ended OHQ Solutions, OHQ might call for that Client pay a reinstatement fee of $30 (to cover OHQ's practical costs in refining the reinstatement) Info collected by OHQ from Client and its customers might be made use of, revealed and shared by OHQ in conformity with OHQ's privacy plan as available on the OHQ Web Site ("") and as might be modified once in a while.

The Controller thus designates the Processor relative to handling activities undertaken throughout the provision of assistant solutions. OHQ and Consumer recognize and concur that the Processor goes through the following commitments: The Cpu will adhere to the relevant Information Protection Rules and have to: (a) only act upon the created directions of the Controller and make certain those acting under their authority do the exact same; (b) make certain that individuals refining the information go through an obligation of self-confidence; (c) utilize its ideal efforts to guard and shield all personal data from unauthorised or illegal processing, consisting of (but not limited to) unexpected loss, destruction or damage; (d) ensure that all handling satisfies the requirements of the GDPR and associated Data Security Laws; (e) ensure that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any intended adjustments concerning Sub-Processors; they apply a written contract containing the exact same information protection responsibilities as set out in these Terms; comprehend that any failing on the component of the Sub-processor to adhere to the Data Security Regulation, the Processor remains fully responsible to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in giving subject access and permitting information based on exercise their civil liberties under the Information Security Rules.

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The Controller shall carry out adequate and appropriate onboarding and due diligence checks for all Cpus, with a complete assessment of the required Data Security Regulation needs. The Controller will confirm that the Cpu has ample and documented processes for data breaches, data retention and information transfers in area. The Controller shall get evidence from the Processor regarding the: (a) confirmation and dependability of the staff members made use of by the Processor; (b) any kind of certificates, certifications and plans as referred to in the onboarding process; (c) technological and operational measures utilized in securing the Personal Data; and (d) procedures in area for allowing data based on exercise their rights, including (however not restricted to), subject access demands, erasure & rectification treatments and constraint of processing steps.