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OHQ's documents suffice evidence of a fee that is payable unless they are shown to be incorrect. Customer will use its reasonable endeavours to inform OHQ of any billing disagreement within fourteen (14) days of receipt of a billing, following the procedure outlined in Section 15. If Customer disagreements a billing, the billing must remain to be paid promptly nevertheless OHQ will certainly attribute or refund Consumer if it is later fairly identified by OHQ or according to the disagreement resolution process outlined in Section 15 that the invoice was incorrect and the Consumer is qualified to a credit report or refund.

Such alterations may consist of, without restriction, modifications to the amounts of the Subscription Costs or Use Fees for OHQ Paid Services, adjustments to the use allowances included in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will work after reasonable breakthrough composed notice is offered to Customer (for instance, by being published to the OHQ Web Site), other than that any kind of such revision that affects a Selected Paid Solution will relate to Client beginning at the start of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ offers notification of such modification to Customer based on Area 16.8.

If Client does not terminate its usage of any type of damaged Selected Paid Service before the efficient date of such revision, Customer will be deemed to have actually agreed to such alteration with respect to such Selected Paid Service. (b) If a Rates Strategy selected by Customer is stopped, OHQ will offer Customer with practical advance notification of no much less than thirty (30) days and Consumer will be provided the option of choosing a brand-new Pricing Plan from then-current pricing strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not relate to modifications to the Rate Checklist, which are dealt with in Area 7 (virtual receptionists companies).1. Client represents that all details offered by Client and its customers to OHQ (consisting of, without limitation, all call info and details relating to Customer's Bank card) is accurate, up-to-date and complete at the time it is supplied to OHQ

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Consumer must in any way times adhere to all laws, policies, standards and codes applicable in link with its use OHQ Offerings and the Client's supply of its item and solutions to its callers. Customer will certainly not utilize any kind of OHQ Offerings to engage in, or to motivate or help others to take part in, any kind of prohibited or illegal activities.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent, Client will incur the relevant Subscription Charge for the brand-new Paid Service Term (the ""). The efficient date of such termination will certainly be either (i) the Asked For Termination Date, or should Customer not mention a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Registration Charges that have been pre-paid will certainly be kept and the OHQ Offerings offered to Consumer until the last day of the Last Paid Solution Term (subject to reinstatement fees under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit will be maintained by OHQ for future use by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Service, OHQ will not be liable in any kind of method for responding to phone calls, taking or providing messages, or performing any type of other activities about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might end Consumer's Account and Client's access to the Account.

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(e) Following discontinuation of any type of OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ may need that Customer pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Details gathered by OHQ from Client and its callers might be used, disclosed and shared by OHQ according to OHQ's personal privacy plan as available on the OHQ Web Site ("") and as may be modified periodically.

The Controller hereby assigns the Processor with respect to handling tasks taken on during the arrangement of receptionist solutions. OHQ and Consumer recognize and concur that the Processor undergoes the complying with obligations: The Processor will abide by the relevant Information Security Laws and need to: (a) only act on the created instructions of the Controller and guarantee those acting under their authority do the same; (b) make certain that people processing the data are subject to an obligation of self-confidence; (c) use its finest efforts to safeguard and shield all individual data from unauthorised or unlawful handling, consisting of (yet not limited to) unintentional loss, destruction or damages; (d) make certain that all handling satisfies the needs of the GDPR and associated Data Defense Legislation; (e) make certain that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior consent of the Controller; inform the Controller of any type of desired changes worrying Sub-Processors; they implement a written contract having the very same information defense responsibilities as laid out in these Terms; understand that any kind of failing on the part of the Sub-processor to adhere to the Information Security Laws, the Processor continues to be completely liable to the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in providing subject accessibility and permitting information topics to exercise their civil liberties under the Information Protection Regulations.

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The Controller will accomplish sufficient and proper onboarding and due diligence checks for all Cpus, with a complete assessment of the mandatory Information Defense Regulation requirements. The Controller shall validate that the Cpu has appropriate and documented procedures for data violations, information retention and information transfers in position. The Controller will obtain evidence from the Cpu regarding the: (a) verification and dependability of the workers used by the Cpu; (b) any kind of certifications, certifications and plans as referred to in the onboarding process; (c) technical and operational procedures made use of in securing the Personal Data; and (d) treatments in location for enabling data based on exercise their rights, consisting of (however not restricted to), subject gain access to demands, erasure & rectification treatments and limitation of handling procedures.